What is My Account?
Whenever a booklover makes any purchase at Elfykart.com (at very first time), one account is created for him. You will be able to manage following section under My Account:

• Update your profile i.e email, password, address, contact nos. etc.
• Manage your wish List
• Change Password
• Details of the order placed by you
• Track your order and its status.

What all payment options are available?

• Credit Card
• Debit Card
• Net Banking
• ITZ Cash
• Mobile Payment
• Demand Draft/Money Order/ Cheque

PS: DD/Cheque should be in favour of 'ITE Solutions' payable at par New Delhi.

Is my Credit Card Information safe?
Yes, Its 100% safe when you shop at Elfykart.com using your Credit Card Information.

Does Elfykart.com store my Credit Card Infomation?
Absolutely NOT! Elfykart.com does not store your Credit/Debit Card Information. The Payment Gateways integrated with Elfykart.com authorise transactions directly without any information passing through Elfykart.com.

How does my Credit Card Information safe @ Elfykart.com?
Please Note: all credit card details are taken at the secure payment gateway and our payment partners uses the latest encryption technology to protect your credit card information, once your credit card details are encrypted, it can not be read as the information travels over the Internet.

Finally, we would like to assure you that Elfykart.com offers you the latest standards of security available in current technoworld, thus, your shopping experience is private, safe and 100% secure at Elfykart.com.

How do I track the current status of my order?
You can login your account at Elfykart.com and see the status of order under order section, where in you'll get every details about your order.
Payment Status showing for your order:

• Awaiting: Non-Paid Orders - waiting for your initiative for payment.
• Processing: Paid - Payment received and your order is under process to dispach.
• Dispached: Paid+Dispatched - Your order has already been dispatched
• Cancelled: Cancel for any reason.

Are their any additional costs associated with the item? Shipping Charges?
Elfykart.com offers Free Shipping across India on all books and all orders if the order amount is more than Rs. 100.00, otherwise, you will be charged Rs. 30.00 as shipping charges.

How will the products be delivered to me and how long will it take?
Generally estimated delivery time 3 to 5 business days, however we try to deliver you as early as possible. We supply books through reputed couriers services avilable, however, delivery time also depend on the locality of the delivery point. For remote locations we supply books through Indian Postal Service (Registered Book Post) which may take longer delivery period depending on the location.

Under what circumstances are books refundable?
If a book ordered by you at Elfykart.com is delivered to you in a damaged/defective condition, you may please email us at info@Elfykart.com for a replacement or a refund. We seriously help you.